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Working For NexusOps

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I wanted to discuss NexusOps because it a very sought after due to it’s flexibility and ability to start working immediately. If you are comfortable taking customer service phone calls and you need to start making money fast, then you will want to read what it’s like working for NexusOps.

About NexusOps 

Nexus OP is a customer contact management company. They help businesses close more sales by providing insight into their customer interactions.

Their services are available to companies in a variety of industries like healthcare, retail, and finance.

NexusOps Jobs

They typically hire for sales and customer service positions.

NexusOps Job Details

This is a 1099 position. This means you will be responsible for paying your own taxes on any money you make. Equipment required for this position are

  • Personal computer
  • High speed internet
  • USB Headset w/microphone

You are able to schedule your own hours but you are limited to business hours which are as follow:

  • Monday-Friday 9:00 a.m. to 9:00 p.m. EST
  • Saturday 9:00 a.m. to 6:00 p.m. EST
  • Sunday 1:00 p.m. to 6:00 p.m. EST

NexusOps Training

Training is self paced and unpaid but it honestly shouldn’t take you more than a couple hours to complete. It can be completed in one sitting or you can complete each section as you please.

NexusOps Pay

If you are a customer service agent, you are paid per minute servicing a customer with a commission paid for each customer that you retain and for each customer service survey completed by satisfied customers.

Pay per minute can range based on if the account is active or non active and based on your performance. So far, I’ve only seen my pay per minute fluctuate by 2 – 3 cents over the course of two days.

The best part is pay is directly deposited into your bank account every week. For someone is looking to start work right away, this might be appealing to you.

**This is normally where people who are interested in NexusOps become nervous.

Your job as a customer service agent is to retain the customer. If you do not “attempt” to retain the customer, that call is flagged which could cause your earnings to go in negative or to be revoked for that day.

I can understand why this would make some people shy away but if you follow the rules and offer the customer a retention package then you should have no problem keeping your earnings.

Is There Enough Calls For It To Be Full-Time

During high volume call times, you are called, emailed and texted in order to notify you. During high volume call times, I can easily get call after call with barely a minute in between them. During non peak times, there will be minutes between calls. High performance does mean more calls will be routed to you so for someone else, you might not have a delay in calls during non peak times.

I believe it is very feasible to earn a full-time income on NexusOps but I certainly wouldn’t depend on it since amount of calls can fluctuate.

Nevertheless, it is a great company to work for if you require flexibility and weekly pay.

Have something to add or find it helpful, leave a comment below or share.

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About the author

Danielle

Danielle is no stranger to the telecommute life. After working from home for almost 10 years and recently becoming a work from home mom, she understands the importance of finding sources to create an income and finding even more ways to save as much of that income.

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